1. The service
EYEstunning creates personalised artwork from iris photographs captured in our studio. Product details, dimensions, effects, timing and the total price are confirmed before purchase. Screen colours may differ slightly from printed materials.
2. Customer suitability
The subject must remain still and comfortable with the studio light. We do not photograph children under four or animals. A parent or legal guardian must authorise the service for a minor.
3. Private code
Your retrieval code is a confidential access credential. Keep it private and contact EYEstunning if it is lost or disclosed. We may disable or reissue a code to protect the artwork.
4. Digital purchase and delivery
Before online payment, the protected preview, final digital price and these terms are shown. Payment is processed by Stripe. The original file becomes available only after server-side payment confirmation, through temporary private access.
5. Immediate digital delivery and withdrawal
To receive the file immediately, you must expressly request delivery during the statutory withdrawal period and acknowledge that the right of withdrawal is lost once access to the digital content begins. The payment button remains unavailable until this confirmation is given. This does not affect remedies for a file that is faulty, unavailable or not as agreed.
6. Personalised physical products
Because physical artworks are made to the customer’s specifications, cancellation and withdrawal rights may be limited where permitted by law. Your statutory rights for defective or non-conforming goods remain unaffected.
7. Permitted use
The purchased digital file is for the customer’s personal use, including personal printing and display. EYEstunning retains its editing methods and brand rights. Commercial resale, sublicensing or falsely presenting the work as another creator’s product is not permitted without written agreement.
8. Availability and retention
The customer must download the file before the expiry shown in the retrieval service. EYEstunning may reissue access when the record remains available. Expired or permanently deleted originals may not be recoverable.
9. Problems and complaints
For an incorrect, damaged or unavailable file, contact info@eyestunning.com with your private code. We will investigate and provide an appropriate remedy under applicable Spanish and EU consumer law.
10. Applicable law
These terms are governed by Spanish law, without limiting mandatory consumer protections available in the customer’s country of residence within the European Union.
Last updated: 27 August 2026